AI Solutions

We build AI solutions based on your data and workflows — AI agents, call analytics and staff assistants. For customers, staff and operations.

Trusted by leading companies

Key Car Rental
Brimborg
Drífa
Fast Parts
Sky lagoon

Solutions

01

AI Agents

AI agent that answers customers and can connect to your systems.

  • Built on your data, policies and workflows
  • Automatic analysis of conversations and opportunities
  • Complex cases go to a 35+ person service team
  • Can connect to your systems. Bookings, orders and more
02

Staff Assistant

AI that supports staff on calls and in service. Provides real-time answers based on company workflows.

  • Answers based on procedures, rules and approved processes
  • Consistency regardless of employee experience
  • Speeds up onboarding for new staff
  • In use in daily operations today
03

Email Assistant

AI that drafts responses based on your data and rules.

  • Employee enters inquiry
  • System provides suggested response
  • Built on rules and approved procedures
  • No automatic sending unless you want
04

Real-Time Visibility

Stay on top of every call in real time. See what your customers are asking about, how your service is performing and where the opportunities are.

  • Summaries and overviews of every conversation
  • Topic analysis, what comes up and how often
  • All conversations accessible and searchable
  • Dashboard with real-time status

How solutions are set up

Custom solution for each business

Each business gets its own solution, built on:

  • Documents and approved procedures
  • Policies, rules and contracts
  • Specialized operational context

Your data is only used in your environment and always under your control.

Data Security

Data separated between companies

Complete separation between clients

Access control by role

Precise control over who has access to what

Encryption in transit and storage

Data encrypted within the EU, under your control

Full visibility for clients

Monitor all conversations, summaries and status anytime

Designed with confidentiality and operational security as priority

Want to see how this would work at your company?

Contact us and we'll review the possibilities.

Svörum strax

Advanced customer service center in Barcelona with 35+ Icelandic specialists. We combine human expertise and AI technology to deliver exceptional experiences for your customers.

El MUNDO BUENO DE ISLANDIA, SOCIEDAD LIMITADA.

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Svörum strax is founded and operated in Barcelona, Spain.

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